Microsoft | Pulborough & West Sussex
Microsoft Teams Support in Pulborough
Keep your staff, conversations and documents in a single shared space. We tailor Microsoft Teams to how your business actually runs, add Teams Phone calling where it helps, and train your people so the whole team benefits.
Speak to a Teams specialistMicrosoft Teams support Pulborough
A Single Workspace for Your Entire Business
Microsoft Teams does a great deal more than video calls. With the right Teams setup for business, it becomes where your staff message, hold meetings, share documents and even handle phone calls, with less email and fewer apps.
Plenty of firms turned it on in a rush and never gave it proper structure. That tends to leave repeated teams, muddled channels and documents stored in places nobody expects.
We design and configure Teams around your organisation, so it is easy for staff, secure from the start and able to scale as you do.
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What Teams can do
The Tools Your Staff Need to Collaborate Well
From setup to day to day support, we cover all of Microsoft Teams for West Sussex businesses, so staff can pick the right way to communicate for each job.
Chat and channel spaces
Swap sprawling email threads for tidy channels set up per team, project or client, so every discussion and decision can be tracked down again quickly.
Video meetings
Run video calls with staff and clients, present your screen, record the session and receive notes automatically, without leaving the app.
Teams Phone calling
Use your company number to place and answer calls through Teams on a laptop, mobile or desk handset, so there is no second phone system to look after.
File collaboration
Edit Word, Excel and PowerPoint documents side by side as changes happen, with each file kept securely in SharePoint and OneDrive.
Teams Phone for business
Run Your Business Calls Through Microsoft Teams
Teams Phone puts calling in the same app as your chat and meetings. Your staff can pick up the company line from anywhere, and callers have no way of telling whether they are at their desk or working from home.
We take care of moving your numbers, setting up call routing and supplying handsets. If Teams calling turns out not to suit you, we can suggest a 3CX phone system or cloud VoIP phones as an alternative.
- Hold on to the business numbers you already have
- Auto attendants, call queues and hunt groups set up for you
- Desk phones and headsets certified for Teams
- Direct Routing or Microsoft Calling Plans, chosen to suit you
- Transcribed voicemail sent straight to Outlook
- Meeting room equipment for crisp video calls on site
Our approach
Our Microsoft Teams Rollout Process
Introducing Teams successfully depends on your people just as much as the software. Our four step process gets staff in Pulborough and West Sussex using it with confidence.
Learn your workflow
We review how your staff talk to each other now, the tools already in place and the spots where hours are slipping away.
Design and build
We map out your teams, channels, policies and call setup, then build Teams with security in mind inside Microsoft 365.
Train your staff
Brief, hands-on sessions teach everyone to make full use of chat, meetings, files and calling from the first day.
Support and improve
Our local team in Pulborough deals with queries and changes, and revisits your setup as the business expands.
Frequently asked questions
Microsoft Teams FAQs for Pulborough and West Sussex
What does Microsoft Teams do for a business?
Microsoft Teams combines chat, video calls, file sharing and phone calling in a single app, so staff can collaborate easily from the office, from home or while travelling.
Does Microsoft 365 come with Microsoft Teams?
Most Microsoft 365 business plans give you access to Teams, although the licensing rules have shifted over the last few years. We review what your existing plans cover and suggest the best value route.
Could Teams take over from our current phone system?
It can. Teams Phone lets your staff place and answer calls on the company numbers from within Teams. We configure the numbers, call routing and handsets so it behaves like a familiar phone system, with far more flexibility.
Will our phone numbers stay the same if calls move to Teams?
They will. We transfer your current numbers across, so customers carry on reaching you on the numbers they already use.
How is Teams kept secure?
We set practical rules for guest access, external sharing, meeting options and data retention, and secure every account with multi-factor authentication. Teams is then covered by the rest of your Microsoft 365 security.
Can you sort out a Teams setup that has got out of hand?
We can. Abandoned teams, repeated channels and no clear owners are problems we see all the time. We reorganise the structure, archive anything no longer in use and agree straightforward rules to keep it tidy.
Is staff training part of the service?
It is. We deliver hands-on training for staff and managers, covering everything from chat and meeting basics through to channels, working on shared files and calling.
Do you install Teams meeting room equipment?
We do. We advise on and fit Teams certified cameras, speakers and screens, so starting a meeting in your office is as simple as joining one on a laptop.
Get in touch
Get Local Microsoft Teams Support in Pulborough
Let us know how your team collaborates now and whether Teams Phone is on your list, and we will suggest the Teams setup that suits you. Call 01798 263146, email hello@pulboroughitsupport.co.uk or send a message and one of our engineers will reply.
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